Terms and Conditions

Please read this carefully! In order to provide the best service to you, we have the following conditions in place.

CANCELLATION/NO-SHOW POLICY FOR SCHEDULED APPOINTMENTS

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much-needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit due to a seemingly ‘’full” appointment book. Bold Body requires that a credit card number be kept on file to reserve your scheduled service. If an appointment is not canceled at least 24 hours in advance, you will be charged a $50 fee.

SCHEDULED APPOINTMENTS

We understand that delays can happen. However, we must try to keep the other patients and medical staff members on time. If a patient is more than 10 minutes past their scheduled time, we have the right to reschedule the appointment. If you are more than 15 minutes late for an appointment, Bold Body will charge a $50 fee.

ACCOUNT BALANCES

We require that patients with self-pay balances do pay the account balances to zero prior to receiving further services from our practice. Patients who have questions about their bills or account may contact us at any time for clarification. If your account becomes delinquent, your treatment will be delayed until your account is brought up to date.

CREDIT CARD SECURITY

Your security is of utmost importance to Bold Body. Therefore, all credit card information will be kept strictly confidential and will be stored at a secure location that is fully compliant with HIPAA laws and Payment Card Industry Data Security Standard.

REFUND POLICY

Due to the nature of the treatments and blocking out time, we require a non-refundable $250 deposit to schedule a treatment.  On the day of the treatment, the remaining balance is required and is nonrefundable under any circumstance.

Our time is valuable and there are many people wanting to get in and receive treatment. Because of this, treatment packages are non-refundable, non-transferable, and non-exchangeable.  Our time is valuable and there are many people wanting to get in and receive treatment.

REFUND POLICY

Due to the nature of the treatments and blocking out time, we require a non-refundable $250 deposit to schedule a treatment.  On the day of the treatment, the remaining balance is required and is nonrefundable under any circumstance.

Our time is valuable and there are many people wanting to get in and receive treatment. Because of this, treatment packages are non-refundable, non-transferable, and non-exchangeable.  Our time is valuable and there are many people wanting to get in and receive treatment.

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